Privacy Policy
DEEKLOAN and its officially registered affiliate in Vietnam, SHUNXIN TRADING INTERNATIONAL COMPANY LIMITED (“DEEKLOAN,” “we,” “us,” or “our”), are committed to protecting and respecting your privacy.
This policy outlines the basis on which we process any personal data collected from you or provided by you. Please read the following carefully to understand our views and practices regarding your personal data and how we will handle it. By clicking “Agree” and completing the authorization, you confirm that you have read, understood, and accepted this policy’s terms. You also agree to the collection, use, storage, processing, and disclosure of your personal information as described herein.
Personal Data Disclosure
We collect your information to assess and verify your creditworthiness. By analyzing your data, we can identify potential fraud risks.
1.Information Obtained Directly from Your Mobile Device:
To evaluate your eligibility and expedite loan disbursement, we may collect and process the following data upon your consent:
Location:To ensure account security and prevent misuse, your IP address is used to verify if your device is located in Vietnam.
This data is stored in our database. Significant IP changes may trigger authentication requests for additional IP details.Location data is collected solely through your IP address and will be encrypted and securely transmitted to our servers using HTTPS.
We will only collect your location information with your explicit consent. If you choose not to provide consent, we may be unable to access your location data, which could impact the security of your account and our evaluation of your financial environment's safety.
Location data is collected solely via your IP address, encrypted, and securely transmitted to our servers using HTTPS protocols. You have the option to agree or decline.
Camera:We will need to use our camera to take a selfie and a photo of your loan document to assist with identity verification and risk assessment.We need camera access to scan and capture the required KYC documents, allowing us to automatically fill in relevant fields.
As part of our KYC process, we need access to your camera to enable you to initiate the KYC process. This permission allows us or our authorized agents to perform your video KYC while capturing screenshots of the original official verification documents you present during the video KYC process. Video KYC enables you to complete KYC digitally, smoothly, and efficiently. Your video, along with screenshots of the original official verification documents, will be recorded and retained for regulatory purposes.
App List:We collect the list of applications on your device to identify potential fraud risks or malware that could compromise your financial security, such as fake location apps or cloned email/contact tools. This helps verify the authenticity of your information and assess credit risk.
The collected data includes app names, package names, versions, installation dates, and update times. All data is encrypted and securely transmitted via HTTPS. Your information will not be shared with third parties without your consent, in compliance with our data protection policy.
Device Information:We collect your device information to prevent unauthorized access and fraud. This includes hardware details (model, RAM, storage, operating system, IMEI, IMSI, serial number, Android ID, MAC address), SIM card information (network operator, roaming status,MNC,MCC), and Wi-Fi/mobile network data.
This helps us verify your identity, assess creditworthiness, and ensure device security. All data is encrypted and securely transmitted via HTTPS. We only collect your data with your consent, do not share it with third parties without approval, and adhere to strict data protection policies.
Phone Status Information:We collect Device Unique Identifier (e.g., GAID) and user profile information to:Identify users;Prevent fraud;Block unauthorized access.
Third-Party SDK Link:This application is linked to a registered third-party SDK, which collects data on our behalf and stores the data on secure servers for credit risk assessment. We ensure that we or our third-party service providers take extensive security measures to protect your personal information from loss, misuse, or tampering.
Our third-party service providers adopt environment separation and role separation, and implement strict role-based access controls based on the principles of documentation, authorization, and on-demand usage. Stored data is protected and stored through application-level encryption. They implement a key management service to restrict access to the data.
In addition, our registered third-party service providers provide host security - they use industry-leading anti-virus, anti-malware, intrusion prevention systems, intrusion detection systems, file integrity monitoring, and application control solutions.
2.Information Obtained Directly from Your Mobile Device:
When registering an account on our platform, you must provide certain personal information, including your name, ID, date of birth, gender, educational background, physical address, email address, employment details, marital status, emergency contact information, phone number, SIM card details, and the account ID and/or password used to access the application after registration. When using the application, you are required to provide any relevant information reasonably requested by us to ensure the application functions properly.
3.Information from Business Partners and Other Third Parties:
DEEKLOAN may collect personal information through our business partners. This may include contact information such as name, company name, job title, address, email address, and phone number for verification purposes.
DEEKLOAN may also obtain personal information from other third-party sources, including publicly and commercially available sources. We may combine the information we receive from business partners and third-party sources with the information we collect from you as described above.
How We Protect Your Personal Information:
Your information will be encrypted and securely uploaded to our servers (https://database.deekloan.com) using HTTPS. We promise not to alter your data or share it with any third parties. Your data will only be used by us for risk assessment analysis.
Your Rights:
We may use your data to create statistics related to our user base or loan portfolio, and we may disclose this data to third parties, but it will always be anonymized.
If we wish to use your information for marketing purposes, we will notify you beforehand.
You have the right to inform us within 10 days after being notified if you do not wish to disclose this information to prevent such use.
You can contact us at onlineservice@deekloan.com to exercise your rights. You also have the right to ask us to delete or delete your personal data for which you have successfully exercised your right to object to processing (see below), where we may process your information unlawfully or where we need to delete your personal data to comply with local law. Please note, however, that due to specific legal reasons, we may not always be able to honor your removal request, and if applicable, we will notify you when you request it.
How do we use your personal information?
We may use personal data for the following purposes:
To provide and maintain our services, including monitoring the use of our Services.
Manage your account: Manage your registration as a service user. The personal data you provide may allow you to access different functions of the Services.
Services available to registered users.
For the performance of contracts: the creation, compliance and commitment of contracts for the purchase of products, goods or services purchased by you, or any other contracts entered into with us through the Services,
To contact you: To contact you by email, telephone, text message or other equivalent means of electronic communication (such as push notifications from mobile applications, updates concerning features, products or contracted services (including security updates) or information communication) when necessary or reasonable.
To provide you with news, special offers and general information about other goods, services and activities we offer similar to the goods and services you purchase or inquire about, unless you have opted out of receiving such information.
Manage your requests: Participate and manage your requests to us.
For business transfers: We may use your information to evaluate or conduct a merger, divestiture, reorganization, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as part of a going concern or as part of a bankruptcy, liquidation, or similar plan in which personal data we hold about users of our services are transferred assets.
For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotions, and evaluating and improving our services, products, services, marketing, and your experience.
We may share your personal information in the following circumstances:
Sharing with Service Providers: We may share your personal information with service providers to monitor and analyze the use of our services in order to contact you.
For Business transfers: We may share or transfer your personal information in connection with or during negotiations for any merger, sale of company assets, financing, or acquisition of all or part of our business.
With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to comply with this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies controlled by us or jointly controlled with us.
Sharing of personal information
DEEKLOAN will only disclose your information in the following cases:
DEEKLOAN may disclose your personal information to any of our group members, which means our subsidiaries, affiliates, our holding companies and their subsidiaries. For example, our collection team needs a user's billing information and some of our information to do their job, and we will only share information related to the billing and will not share other private information about you.
In some cases, DEEKLOAN may share your personal information with third parties who work with us to provide products and services to our customers. If so, we will require our business partners to use this information in a manner consistent with this Policy, any applicable specific privacy statements, and all applicable privacy and data protection laws
DEEKLOAN may share your Personal Information with third parties when we have good reason to believe that disclosure is necessary :
(i) to comply with laws, regulations, court orders, or other legal processes;
(ii) detect, prevent and respond to fraud, infringement of intellectual property rights, violation of our contracts or agreements, violation of the law or other improper use of the DEEKLOAN Website, applications, products or services;
(iii) to protect DEEKLOAN's rights or property, or to protect your health, safety, welfare, rights or property or that of others;
(iv) in similar circumstances. If such an event occurs, we will take appropriate measures to protect your personal information. DEEKLOAN may share your personal information with third parties in the event of reorganization or in similar circumstances. In the event of such an incident, we will take appropriate steps to protect your personal privacy.
Please note that by signing this form, you allow DEEKLOAN to share your credit information, both positive and negative, with credit reference bureaus and to check your credit report for credit assessment purposes.
DEEKLOAN may share your information with your permission or at your request.
Security measures
Your information is highly encrypted, completely unreadable and securely stored on our servers.Many of these databases are stored on servers located in Singapore.
DEEKLOAN maintains reasonable safeguards to protect the confidentiality, security and integrity of your personal information. While we use security measures to help protect your personal information from unauthorized disclosure, misuse or alteration, as with all computer networks connected to the Internet, we cannot guarantee the security of information available on the Internet and will not be responsible for any security breaches beyond our reasonable control.
DEEKLOAN shall not be liable or liable for any data breach, misuse, disclosure or illegal sharing resulting from the user's failure to protect his/her username and password or any other form of negligence.
If you have any questions about this Privacy Policy, you can contact us:
By E-mail :onlineservice@deekloan.com
Tel :+84 899101884
Please visit this page on our website :https://www.deekloan.com/